Location:                        Markham, Ontario

Quanser has an immediate need for an Office Concierge to join our team!

 

 

We offer a fast-paced, dynamic, and creative environment where your opinions and ideas can make a difference. People who thrive here are all incredibly smart and self-starters who enjoy working in a positive, energetic and ever-changing environment. Quanser thrives on amazing internal and external relationships, so if you are looking for a company where you will enjoy hanging out with your colleagues, this opportunity is for you.

 

We provide a corporate environment that emphasizes and supports individual growth, offering resources and development opportunities to ensure your long-term success; our leaders care deeply about your development goals. If all of this sounds like something you will enjoy, we look forward to hearing from you. 

 

There is an immediate need for an Office Concierge to join our Administration Department.

 

Based at our Markham headquarters, this role is central to maintaining a professional, welcoming, and efficient office environment. The successful candidate will work on-site, Monday to Friday, and will offer stellar front-line service-oriented support to all employees, customers and guests.

 

As the first point of contact for guests and a key support for internal operations, the Office Concierge plays a critical role in shaping both employee and visitor experience. This position requires a proactive, service-minded individual who thrives in a fast-paced, dynamic environment. The ideal candidate is detail-oriented, self-motivated, and possesses a natural ability to prioritize and problem-solve with minimal supervision. This is an excellent opportunity to take ownership of a high-visibility role where you can make a tangible impact on office culture and operations. You’ll be part of a collaborative and passionate team that values efficiency, hospitality, and innovation.

 

We are seeking a vibrant and dynamic individual who thrives in social settings and exudes confidence in every interaction. This person will be the heart of our workplace, effortlessly connecting with colleagues and clients alike. A natural communicator, they feel at ease speaking in front of crowds and enjoy being the trusted, go-to presence in the office. Their energy and enthusiasm make them a standout representative of our company, leaving a lasting positive impression wherever they go. If you love engaging with people, fostering strong connections, and being the face of a forward-thinking organization, this role is for you.

 

 

The responsibilities for this role include, but are not limited to:

 

·        Welcome and sign in visitors in a professional, courteous manner; offer beverages and notify host of guest arrival.

·        Maintain a clean and inviting reception area, including restocking beverages and snacks, and managing overall tidiness.

·        Answer and direct incoming phone calls following established protocol; screen and route calls or take messages as needed.

·        Manage general inbox and voicemail messages, ensuring prompt and appropriate follow-up.

·        Perform daily administrative tasks including mail and courier management, incoming document distribution, and scheduling.

·        Provide administrative support to staff across departments, including booking meetings, handling errands, ordering supplies, and maintaining organized communal spaces.

·        Support boardroom readiness for meetings: prepare refreshments, tidy rooms, and resolve scheduling conflicts.

·        Manage inventory and order office, kitchen, and cleaning supplies as needed.

·        Serve on internal committees such as the Social Committee and Joint Health & Safety Committee.

 

·        Monitor and maintain kitchen and meeting spaces including emptying dishwashers, replenishing coffee stations, and stocking fridges.

·        Coordinate facility maintenance and vendor appointments (HVAC, landscaping, cleaners, etc.).

·        Schedule regular cleanings of shared areas (e.g., refrigerators), notify cleaners, and communicate with staff.

·        Ensure that the office, and general property, is clean, organized and inviting.

·        Assist with planning and execution of logistics for corporate and social events; i.e. BBQs, corporate kick-off, monthly birthday celebrations, wellness initiatives etc.

·        Coordinate business travel and accommodations for staff and visiting guests. This may include:

·        Booking flights, hotels and car rentals;

·        Arranging airport pick-ups/drop-offs;

·        Managing process for obtaining Travel VISAs; and

·        Providing detailed travel itineraries for staff and guests.

·        Book off-site venues and catering for meetings or team events as required.

 

Essential Qualifications  

·        Has at least 1 year of experience in a related position i.e. office administration, concierge, receptionist, customer service, front desk, etc.

·        Possesses the ability to communicate effectively, both in written and verbal communication.

·        Exercises initiative, sound judgment, and excellent problem-solving ability.

·        Consistently performs above and beyond expectations.

·        Takes pride and ownership of role and responsibilities and has an ‘all hands on deck’ mentality.

·        Is well-organized and can balance many competing priorities, and has the ability to pivot when needed.

 

·        Proficient with MS Office Suite (Word, PowerPoint, Excel, Publisher, PowerPoint and Outlook)

·        Ability to operate standard office equipment (phone, printer, postage machine, photocopier, etc.)

·        Must have a valid Ontario G-class Ontario Driver's License, and daily access to a personal vehicle (for errands and supply runs).  

·        Must be able to lift 10lbs comfortably  

·        Excellent communication skills, both verbal and written

·        Strong interpersonal skills - professional, courteous and approachable

·        Exceptional organizational, time management and multitasking skills

·        Keen attention to detail and commitment to high-quality service delivery

·        Discretion and integrity in handling sensitive or confidential information

·        Self-driven, able to take initiative and work effectively under pressure

·        Accountable, flexible and collaborative team-player

·        Must have excellent analytical and proactive problem-solving skills

·        Willingness to suggest and implement improvements to office procedures

 

Quanser has a team-oriented and technologically passionate culture, offering competitive salaries commensurate with experience level and a full group benefits package including Health, Dental and Vision coverage. Quanser is committed to a healthy work-life balance, offering flexible hours and a wellness program.

 

 

For over 35 years Quanser has been supplying the world’s universities with innovative technology to teach and research the most exciting and important fields in modern engineering — robotics, mechatronics, control, autonomous intelligent systems, and more. 

 

Our extremely high-value solutions can be found in thousands of research and teaching labs. These labs fundamentally transform the way universities prepare the engineering leaders of tomorrow and build their global reputations. Driverless cars, high-performance drones, and biomedical wonders are the kinds of applications our users are immersed in. 

 

Through continued commitment to brilliant innovation, and non-compromising relationships with our customers, we have built an unparalleled reputation for technology, academic, and thought leadership.

Quanser Consulting Inc. is an equal opportunity employer, committed to fostering a diverse and inclusive workforce that is representative of the communities we serve, as well as providing an accessible workplace. We provide employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

 

At Quanser we value the unique skills and experiences everyone brings to the company. We strive to provide a supportive and inclusive work environment, and we encourage all qualified candidates to apply, regardless of race, colour, religion, sex (including gender identity and/or expression), national origin, sexual orientation, civil union or relationship status, disability, age, parental status, military service, or other status protected under federal law.

 

If contacted for an employment opportunity, please advise Human Resources of your preferred pronouns, if you require accommodation, or if you have any other considerations that we might be able to accommodate to ensure you have a positive interview experience.